eflow’s eComms Surveillance technology monitors and archives digital messages across your business. From automated data archiving and reporting tools, through to fully integrated, AI-powered trade and eComms surveillance, eflow’s multi-channel monitoring solutions provide a depth and breadth of regulatory governance that is simply unmatched.
Digital messages are often the first sign of potentially high-risk behaviour, and regulators want to ensure that firms are recording and monitoring these interactions effectively.
eflow’s multi-channel monitoring system generates a comprehensive view of these messages, identifies potentially suspicious behaviour, and enables firms to make informed, data-led decisions.
Select what you need, with none of the expensive functionality that you don’t - from simple message archiving to fully integrated eComms and trade surveillance.
Archive communications in line with regulatory expectations, without breaking your budget – pay only for the eComms monitoring functionality you need.
Use AI-powered machine learning to identify the suspicious, coercive or threatening messages that your team need to focus on.
Generate context-rich insights from communications data to understand the patterns and behaviour that surround suspicious trades and market manipulation.
Create one source of the truth for all off-channel communications while saving time, money and effort.
Benefit from regular functionality upgrades, new feature releases, and software that scales with you - not legacy tech that leaves you trying to catch up.
Book an interactive demo to see how we can help you to manage your regulatory challenges in a more robust, streamlined and efficient way.
eComms Archive
An essential regulatory tool that enables financial firms to satisfy their core regulatory requirements relating to eComms recordkeeping. eComms Archive uses a simple and intuitive user interface to archive, search and extract digital records and demonstrate regulatory compliance with global standards.
eComms Focus
A standalone surveillance tool that utilises sophisticated natural language processing algorithms powered by machine learning to analyse various communications channels and identify potentially suspicious messages.
eComms Integrate
A holistic surveillance system that methodically sifts through the complexities of communications and trade data to associate messages with relevant trades when testing for market abuse and market manipulation.
Choose from a range of options based on your precise needs – from basic message archiving to fully integrated trade and eComms surveillance.
Digitally link suspicious communications to high-risk trade activity for further investigation with added context.
Detect if an individual’s messages are threatening or coercive through the platform’s ‘sentiment analysis’ and machine learning capabilities.
Ingest and capture data from multiple digital sources, including email, instant chat, voice, voice to text and other off-channel platforms.
Record and archive all electronic communications for internal investigation, audit purposes and external reporting.
Enjoy the peace of mind that comes with direct access to eflow's team of onboarding specialists, customer success managers and technical experts.
Across the globe, financial regulators are increasingly focusing on how compliance teams manage the risk of communications across electronic platforms. In the last five years, $3.24 billion in enforcement penalties have been handed out to firms for failures relating to monitoring electronic communications.
eflow’s communications monitoring technology is engineered to meet this specific challenge. Choose from a menu of modular tools, all of which have been designed to meet specific regulatory objectives. From automated data archiving and reporting solutions, through to fully integrated, AI-powered trade and eComms surveillance, eflow’s technology provides a depth and breadth of regulatory governance that is simply unmatched.
