90 days to go: eflow launches Non-Financial Misconduct Readiness Check to help firms prepare for new FCA rules

• New FCA Non-Financial Misconduct rules will require firms to demonstrate clearer oversight, accountability and evidence-based governance from September 1st 2026
• Assessment identifies gaps in firms’ oversight of internal behaviour ahead of implementation of new Code of Conduct rules alongside existing FIT tests

London, UK; 3rd June 2026: eflow, a leading provider of regulatory compliance technology, has launched a Non-Financial Misconduct (NFM) Readiness Check to help financial services firms prepare for the FCA's new non-financial misconduct rules, which come into force on September 1st 2026.

The FCA's new rules and guidance relate to non-financial misconduct, including bullying, harassment and violence. Firms are expected to review staff policies, conduct breach reporting, fit and proper assessments, regulatory references, and staff and manager awareness. The regulator is placing greater emphasis on evidence-based decision making, accountability, and demonstrable governance.

eflow’s NFM Readiness Check is designed to assess a firm’s ability to monitor the internal digital communications channels that are often a core indicator of non-financial misconduct, while also  evaluating how the firm evidences instances of non-compliant behaviour. The assessment draws on eflow’s award-winning eComms surveillance technology, which enables firms to automatically monitor and review communications data for examples of bullying, coercive behaviour or abusive language. In addition, every message that is shared across the firm’s digital channels can be archived and retrospectively searched for in order to support oversight, escalation and audit requirements.

With 90 days to go until the new rules come into force, eflow’s CEO, Ben Parker, warns that many firms may face a ‘conduct gap’ - a disconnect between what regulators expect them to evidence around culture, accountability and conduct oversight, and what their current systems and processes enable them to demonstrate in practice.

Parker commented: “The FCA has been clear about what firms need to demonstrate when it comes to non-financial misconduct - clear oversight, evidence trails and accountability processes. But many firms are focused on policy updates without considering whether their operational infrastructure can actually support those obligations.

“With 90 days until the regulations come into force, firms should be asking themselves: can we evidence decisions, track escalations and demonstrate governance in the way the regulator now expects?”

The FCA guidance also makes it clear that firms do not need to retrospectively reassess historic cases or monitor employees’ private lives. “Culture and conduct are becoming increasingly important compliance priorities, but they require operational clarity, not just policy documentation,” Parker added. “The expansion of communications surveillance into broader conduct monitoring emphasises that firms need to understand whether their current systems and controls are fit for purpose - not in six months’ time, but now, while there is still time to address gaps.”

The NFM Readiness Check is available to all FCA-regulated firms. To book a session, click here.

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